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Rules and ethics

Part of The five kinds of authority a retail media launch must satisfy before release

A retail media disclosure policy that is reviewed on the rendered placement, not the spec

Retail media disclosure policy steps for England cover paid formats, advertising labels, legal distinctions, ownership and review of the rendered placement.

A retail media disclosure policy should tell the team how paid retailer or marketplace inventory will be identified where shoppers encounter it. Start with the unit and its surrounding interface, then assign responsibility for the label. A general advertising statement elsewhere on the site cannot answer every placement question.

What to take away

  • A retail media disclosure policy should identify paid inventory where shoppers encounter it, not just on a general advertising page.

This policy-building method uses sources checked on 6 September 2026 and England as its operating context. It is proposed editorial practice, not legal advice, an approved policy or a compliance guarantee. Have a qualified UK advertising and consumer-law specialist review the wording and its implementation.

  • Inventory all paid formats, assign an owner to each, and record the smallest supported presentation for review.
  • Write the recognition requirement plainly, using CAP section 2 as the objective.
  • Keep legal disclosure requirements separate from house design choices and privacy explanations.
  • Retain the reviewed version and record changes requiring reassessment.
  • Publish the policy with genuine ownership details and a complaint route to the ASA or CMA.

Inventory the paid formats

Create a register of sponsored product positions, paid retailer features and other controlled advertising units. For each, record the commercial arrangement and who can change its appearance. Distinguish a paid position from an unpaid recommendation without assuming the visual difference will be obvious to shoppers.

Paid format register

  • List sponsored product positions
  • List paid retailer features
  • List controlled advertising units
  • Record commercial arrangement
  • Record who can change appearance
  • Distinguish paid from unpaid recommendation

Give each format an owner and a record of the smallest supported presentation. Include search results, recommendation modules and any retailer-controlled in-store execution within scope. This register is a suggested production tool; it does not establish that the formats have been inspected or tested.

Write the recognition requirement plainly

CAP section 2 requires obvious identification of marketing communications and clarity about advertorials. Use that requirement as the policy's objective. The approved implementation should explain the label wording, location and handling when the unit resizes or changes.

Label review decision

Is the marketing communication obviously identified?

Yes

approve label wording and location

No

refer execution back for assessment

Treat words such as Ad or Advertisement as candidate wording for review, not universally approved labels. For a sponsored product tile, place 'Ad' immediately before the product title, set no smaller than the surrounding body text. For a recommendation module, place 'Sponsored' directly above the retailer name, within the same visible block as the paid unit.

Examine their presentation alongside the product and retailer branding. If the disclosure disappears behind an expansion control, the policy owner should refer the execution back for assessment.

Separate legal disclosure from house design

The revised DMCC Act Schedule 20 includes the paragraph 12 prohibition on undisclosed paid editorial promotion. Keep the applicable statutory provision in the legal record, with commencement and amendments checked separately.

The CMA guidance explains the current unfair-commercial-practices regime. The policy should identify which placement assessment relies on that framework and which relies on CAP rules. Choices about a house label style or review form are operational decisions rather than legislation.

Do not allow a commercial team to describe paid selection as independent merely because the advertiser did not write the copy. Ask the reviewer to examine the funding and editorial arrangement together. Preserve the reasoning rather than applying a single label rule to every commercial relationship.

What happens if disclosure is missing

A missing or hidden label leaves the placement open to a complaint. The ASA can investigate under the CAP Code and require the advertiser or retailer to amend or withdraw the ad.

The CMA can act under the unfair commercial practices regime, using undertakings or court orders, and the DMCC Act provides for penalties for breaches. No fixed statutory deadline applies to an ASA or CMA response; each process sets its own timetable.

The practical consequence is that the paid unit may need to be paused, redesigned and re-reviewed before it can run again.

Keep privacy explanations separate

An advertising disclosure explains commercial status. A shopper-data notice addresses a different question: how information is used. The ICO principles guidance includes transparency within the data protection framework. Refer privacy wording to the responsible specialist rather than making a sponsored label carry that whole explanation.

For the policy workflow, assign a route for questions about targeting to the privacy owner. Keep the commercial-label record connected to the placement specification so the team can identify which data operation was involved. Do not assert that displaying a label supplies consent to tracking or sharing.

Review the rendered execution

Before release, request evidence of how the unit appears on supported devices and in relevant accessibility modes. Check whether the disclosure stays attached when content is rearranged. These are proposed inspection tasks; this article reports no user research, accessibility testing or campaign results.

Retain the reviewed version and record changes that require another assessment, such as a new layout or commercial arrangement. Give the duty owner authority to pause a unit with an unresolved disclosure problem. Specify the internal escalation contact without inventing a statutory response deadline.

Complete the policy record

Complete the policy with genuine ownership details, a revision date and a complaint route to the Advertising Standards Authority (ASA) for CAP matters or the Competition and Markets Authority (CMA) for unfair commercial practices.

Resolve the legal review before deployment, and re-open the cited sources on publication day. Keep any industry format standard separately labelled, with its version and contractual relevance, so readers can distinguish it from law and the retailer's own design choices.

Common questions

What should a retail media disclosure policy cover?

The policy should name each paid format, the person responsible for its label, and the evidence used to check the rendered unit. It should also keep legal, design and privacy decisions distinct.

How should legal disclosure be separated from house design?

Keep the applicable statutory provision in the legal record, with commencement and amendments checked separately. The policy should identify which placement assessment relies on the CMA framework and which relies on CAP rules. Choices about a house label style or review form are operational decisions rather than legislation.

What should be checked before releasing a paid placement?

Confirm that the reviewed version is retained and that a new layout or commercial arrangement triggers another assessment. The duty owner should be able to pause a unit with an unresolved disclosure problem.

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